How we collect, use, and protect your personal information.
Last updated: April 2026
12 Palaces ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect and use your personal information.
To prepare your reading, we collect: your name, email, date of birth, time of birth, and place of birth. For Private Advisory engagements, we may also collect additional contextual information necessary to the engagement.
Your information is used solely to prepare your reading, communicate with you about your engagement, and process payment. We do not sell, share, or rent your information to any third party.
We retain your information for as long as necessary to deliver your reading and fulfil any follow-up obligations, after which it is securely archived or deleted on request.
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, please contact us at info@12palaces.com.
We use minimal cookies necessary for the operation of our website. We do not use tracking or advertising cookies.
For any privacy concerns, please write to info@12palaces.com.
This privacy policy is provided as a template and should be reviewed by qualified counsel before publication.